After-sales service
Principle of three guarantees
1. When you purchase the car, it should be inspected and debutted correctly, and has the right to request the sales staff to provide the correct use method and maintenance matters, provide valid invoices and maintenance cards and maintenance units, addresses, and contact numbers. 2. The user shall operate correctly in accordance with the user manual. In case of performance failure caused by manufacturing quality reasons, the company shall fulfill the obligations of the three guarantees in accordance with the Quality Law of the People's Republic of China, the Protection Law of the People's Republic of China on Consumer Rights and Interests and the relevant provisions of the State.
Three packet fault type
Natural opening, de-welding, fracture and other phenomena; Large pieces fall off, fade, bubble; To be damaged, deformed, or broken; Wearing parts; Performance failure due to poor manufacturing and cannot be repaired; Coil phase-out, magnetic steel demagnetization off, wheel shaft deformation and other quality problems can not be repaired; Performance failure caused by the battery itself.
Types of warranty parts
Frame, front fork, handlebars, rim, paint parts, plating parts, rear axle, brake expansion, flywheel shock absorber, foot, controller, charger, display instrument, speed control bar, brake bar, power off switch lamp assembly, motor, lead-acid battery, lithium battery. The term of three guarantees is three months, six months, one year, 2-3 years